Different levels of management

Top-level management

• Top-level managers require an extensive knowledge of management roles and skills.
• They have to be very aware of external factors such as markets.
• Their decisions are generally of a long-term nature.
• They are responsible for strategic decisions.
• They have to chalk out the plan and see that plan may be effective in future.
• They are executive in nature.

Middle management

• Mid-level managers have a specialized understanding of certain managerial tasks.
• They are responsible for and carrying out the decisions made by top-level management.
• They are responsible for tactical decisions.

Lower management

• This level of management ensures that the decisions and plans taken by the other two are carried out.
• Lower-level managers’ decisions are generally short-term ones.

 

 

 

 

Four General Kinds of IS 

• Operational-level systems
  • support operational managers by monitoring the day-to-day’s elementary activities and transactions of the organization.  e.g. TPS.
• Knowledge-level systems
  • support knowledge and data workers in designing products, distributing information , and coping with paperwork in an organization.  e.g. KWS, OAS
• Management-level systems
  • support the monitoring, controlling, decision-making, and administrative activities of middle managers. e.g. MIS, DSS
• Strategic-level systems
  • support long-range planning activities of senior management.  e.g. ESS

OPERATIONAL SUPPORT SYSTEM

Transaction processing system (TPS):

A TPS collects and stores information about transactions, and controls some aspects of transactions. A transaction is an event of interest to the organisation. e.g. a sale at a store.

  Computerized system that performs and records the daily routine transactions necessary to conduct the business; these systems serve the operational level of the organization 

• TYPE: Operational-level
• INPUTS: transactions, events
• PROCESSING: updating
• OUTPUTS: detailed reports
• USERS: operations personnel, supervisors
• DECISION-MAKING: highly structured

 

EXAMPLE: payroll, accounts payable

 

 

Office automation system (OAS) :

OAS provides individuals effective ways to process personal and organisational data, perform calculations, and create documents.
e.g. word processing, spreadsheets, file managers, personal calendars, presentation packages
For are used for increasing personal productivity. They reduce “paper warfare”. OAS software tools are often integrated (e.g. Word processor can import a graph from a spreadsheet) and designed for easy operation.

Computer system, such as word processing, electronic mail system, and scheduling system, that is designed to increase the productivity of data workers in the office. 

• TYPE: Knowledge-level
• INPUTS: documents, schedules
• PROCESSING: document management,  scheduling, communication
• OUTPUTS: documents; schedules
• USERS: clerical workers

 EXAMPLE: document imaging system

 

MANAGEMENT SUPPORT SYSTEMS

Management information system (MIS) :

It converts TPS data into information for monitoring performance and managing an organisation. Transactions recorded in a TPS are analyzed and reported by an MIS.

They have large quantities of input data and they produce summary reports as output. Used by middle managers. An example is an annual budgeting system.

information system at the management level of an organization that serves the functions of planning, controlling, and decision making by providing routine summary and exception reports. 

• TYPE: Management-level
• INPUTS: high volume data
• PROCESSING: simple models
• OUTPUTS: summary reports
• USERS: middle managers
• DECISION-MAKING: structured. to semi- structured.

EXAMPLE: annual budgeting

 

Decision support system (DSS):

It  helps strategic management staff (often senior managers) make decisions by providing information, models, or analysis tools. For support of semistructured and unstructured decisions (structured decisions can be automated). Used for analytical work, rather than general office support.

They are flexible, adaptable and quick. The user controls inputs and outputs. They support the decision process and often are sophisticated modelling tools so managers can make simulations and predictions.

 Information system at the management level of an organization that combines data and sophisticated analytical models or data analysis tools to support semi- structured and unstructured decision making. 

• TYPE: Management-level
• INPUTS: low volume data
• PROCESSING: simulations, analysis
• OUTPUTS: decision analysis
• USERS: professionals, staff managers
• DECISION-MAKING: semi-structured

 

EXAMPLE: sales region analysis

  Characteristics of Decision-Support Systems

1. DSS offer users flexibility, adaptability, and a quick response.

2. DSS operate with little or no assistance from professional programmers.

3. DSS provide support for decisions and problems whose solutions cannot be specified in advance.

4. DSS use sophisticated data analysis and modelling tools.

 

Executive information system (EIS):

Also known as an Executive Support System (ESS), it provides executives information in a readily accessible, interactive format. They are an MIS for executive use. An EIS/ESS usually allows summary over the entire organisation and also allows drilling down to specific levels of detail.

Used by top level (strategic) management. They are designed to the individual. They let the CEO of an organisation tie in to all levels of the organisation. They are very expensive to run and require extensive staff support to operate.

Information system at the strategic level of an organization that address structured king through advanced graphics and communications.

TYPE: Strategic level

• INPUTS: aggregate data; internal and external
• PROCESSING: interactive
• OUTPUTS: projections
• USERS: senior managers
• DECISION-MAKING: highly unstructured

 

EXAMPLE: 5 year operating plan

 

 

 

Classification of IS  by Functional Area

• The accounting system information
• The finance information system
• The manufacturing (operations, production) information system
• The marketing information system
• The human resources information system

 

 Sales & Marketing Systems

• Systems that help the firm identify customers for the firm’s products or services, develop products and services to meet customer’s needs, promote products and services, sell the products and services, and provide ongoing customer support.

 
 

Manufacturing and Production Systems

• Systems that deal with the planning, development, and production of products and services and with controlling the flow of production.

Finance and Accounting Systems

• Systems that keep track of the firm’s financial assets and fund flows.

Human Resources Systems

• Systems that maintain employee records; Track employee skills, job performance, and training; And support planning for employee compensation and career development.

Hi Buddies,

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Hacking isn’t what it use to be in the days when networks were breached by young hackers sitting in their bedrooms late at night trying out their newly learned skill from a BBS board. Today’s hacking is carried out by preprogrammed viruses that, self propagate themselves around the world and trying every computer port and over-flow that will have them. Finding the right tools for you and your company can be an endless search on the Internet that can produce the results of software from no name companies with no proven record. Software sales people will boast that their software is the best on the market, but you can’t trust a sales person to tell you the truth. So you must either rely on your own product research or the names the software vendor gives you from satisfied companies. 

Listed below are some Anti-hacking software put together that I think can be relied on, for your home or office protection, and even a couple you can put on your mothers computer.

(Office) ISS 
Internet Security Systems (ISS) is an established world leader in Internet security, with products and services that protect against Internet threats. ISS’ Proventia™ unified protection products deliver simpler, smarter, more cost-effective Internet security, backed by the world’s largest security research and development team. ISS also offers Managed Services and Professional Services to assist organizations in identifying and addressing online risk.

(Home) The Shield Pro 2004™  
The Shield Pro provides essential protection from viruses, hackers, and privacy threats. Powerful yet easy to use, protect yourself, your family, and your PC online with The Shield Pro 2004™. The Shield Pro 2004™ gives you 1 year of protection and PC Security Shield gives you all the technical support you need to successfully protect yourself.

(Home) ZoneAlarm Pro
Zone Alarm Pro is an easy to use program that instantly provides world-class protection against Internet-borne threats including worms, Trojan horses, and spyware.

(Office) Riverhead Networks
Riverhead Networks delivers the industry’s most complete and powerful family of solutions for detecting and defeating today’s most complex and sophisticated DDoS attacks. Unlike other solutions, the Riverhead products not only detect the presence of a DDoS attack, but actually identify and block the malicious flows in real time — without affecting the flow of legitimate, mission-critical transactions. The result: your business keeps running, even while under withering attack, protecting your most valuable corporate assets.

(Home/Office)ippl
What is ippl?

 

(Home / Office) ScanLogd
scanlogd is a TCP port scan detection tool, originally designed to illustrate various attacks an IDS developer has to deal with.

(Office) SecurVantage Enterprise
SecurVantage Enterprise allows multiple monitoring points to be combined into a single, real-time monitoring and management console. This provides a common operational picture across multiple policy domains. With SecurVantage Enterprise, real-time conformance data is viewable through a web browser and can be presented in a variety of reports, ranging from general network health to host-level service behavior

(Office) NFR
With NFR Security’s intelligent intrusion management system, you’ll not only detect and deter network attacks, you also integrate with popular firewall providers to prevent future attacks. Here are twelve reasons a leading business journal refers to NFR as “the Holy Grail” of intrusion management.

(Home / Office) OpenWall Project
The OpenWall Project is loaded with hacker and anti-hacker programs that will help the network administrator/engineer with security related issues.

(Home / Office) Verified Security Software
Specializing in security and privacy solutions; ranging from PC monitoring, encryption, to hacker protection and secure data storage.

We all have been going into surprises by everyday development of new computer/internet worms, virus,spyware etc. and equally amazed with development of products to counter them.More often than not, we find ourselves in a situation where we cant find out, which product we should go for.on this page you will find important tips, Comparative Reviews, Recommended Products and links to many more Security and Utility suite Vendors and Reviews.

Important Tips

• Just One, Not Two — Never use two firewall or two anti-virus products (or two suites that include them) at the same time. Completely uninstall one before installing another. Use the vendor’s uninstall utility or if not available, use the Windows XP add/remove software tool in the control panel.
• Patches & Updates — Most security software is only as effective as its most recent update because it is inherently reactive treating “known” threats. So when you install a security suite, go to the vendor’s web site and update the program immediately and then turn on the auto update feature (if it has one).
• Firewall Testing — After you install a firewall, be sure to check it with an online service like Security Space to make sure that it is configured correctly. Testing your firewall is the only sure way to tell that your computer is really being protected.
• Get Online Protection Too — Consider using an Internet service provider or email service that includes server side anti-virus and spam email filtering as a second layer of defense.
• Prices — See our custom Internet Security Suites Price List powered by Amazon.com

Choices (alpha order) — Vendor and review links follow.

• Top Security Suites — Norton (by Symantec), ZoneAlarm (by Checkpoint) & Kaspersky
• More Security Suites — Aluria, AVG, BidDefender, Blink, Bullguard, Computer Associates, F-Secure, Grisoft, eEye, Iolo, Laplink, McAfee, Microsoft, MicroWorld, Norman, Panda, Preventon, Steganos, Trend Micro, VCOM & Webroot
• Utility Suites — Iolo System Mechanic Pro, Symantec’s Norton Systemworks, VCOM SystemSuite & WinCleaner Complete PC Care

Comparative Reviews

• A Look At Live OneCare Versus ZoneAlarm, Samara Lynn, ChannelWeb, May 2, 2008
• Does Your Security Suite Also Protect Your Privacy? Erik Larkin, PC World, February 26, 2008
• Internet Security Software Reviews, Consumer Search, January 2008, summary of 24 reviews of 35 products — BitDefender, Norton & Panda
• Security Suites 2008, Neil Rubenking, PC Magazine, December 12, 2007: See comparison chart on first page — BitDefender, BullGuard, CA, ESET, F-Secure, Kaspersky, McAfee, Norton (2), Outpost, Panda, Trend Micro, MS Live OneCare & ZoneAlarm.
• All-in-One Security Suites: Tried and Tested, Erik Larkin, PC World, November 29, 2007 — Norton, Kaspersky, McAfee, BitDefender, Trend Micro, CA, Avira & ZoneAlarm
• Review: Five Security Suites That You May Not Know About, Serdar Yegulalp, Information Week, November 7, 2007 — Dr. Web Antivirus, ESET Smart Security, MS Live OneCare, Trustport Workstation & ZoneAlarm Security Suite
• CyberCops: Six Security Software Suite Reviews, Barry Brenesal, Computer Shopper, November 2007 — CA Internet Security Suite Plus 2008, BitDefender Total Security 2008, Trend Micro Internet Security Pro, Norton Internet Security 2008, Steganos Privacy Suite 2008, McAfee Internet Security Suite 2008.

Top Security Suites

Norton Internet Security 2008 or Norton 360 from Symantec include personal firewall and protection from viruses, worms, spyware, intrusion, phishing and root kits. Also includes behavioral monitoring features. The free online add-on pack includes anti-spam, parental control, confidential information blocking, and ad blocking. “Norton 360″ adds automatic backup and restore with 2 GB of online storage, PC tune up and embedded support components.

• Norton Internet Security 2008
  • Best (and Worst) of 2007, Sascha Segan and Eric Griffin, PC Magazine, December 4, 2007 — Best Software: Norton Internet Security 2008
  • Norton Internet Security 2008, Robert Vamosi, CNet, November 28, 2007
  • Norton Internet Security 2008: Faster, Stronger, Edgier Protection for Your PC, Wayne Kawamoto, Earthweb, October 9, 2007
  • Norton Internet Security 2008, Barry Brenesal, Computer Shopper, September 2007
  • Norton Internet Security 2008, Neil Rubenking, PC Magazine, September 7, 2007
• Norton 360
  • Symantec Norton 360 2.0 review, Roger Gann, PC Advisor, March 17, 2008
  • Norton 360 version 2.0, Neil Rubenking, PC Magazine, March 13, 2008 — editor’s choice
  • Norton’s smart overhaul battles drive-by downloads, et al. Rob Kerr, The Inquirer, September 18, 2007
  • Norton 360, Davey Winder, PC Pro UK, June 2007
  • Symantec’s 360 security has your PC covered, Peter Griffin, NZ Herald, April 19, 2007
  • So quiet, you won’t know it’s there [Norton 360], Ian Tan, Electric Newpaper, March 16, 2007
  • Norton 360: Is Hands-Off Security a Good Thing? Jack Germain, eCommerceTimes, March 13, 2007
  • Norton 360, Neil Rubenking, PC Magazine, March 7, 2007 — Editors’ Choice

ZoneAlarm Internet Security Suite from CheckPoint (they bought Zone Labs) features include network, program & operating system firewalls, antivirus, anti-spyware, anti-spam, anti-phishing, identity theft protection, auto-learn, game mode, wireless PC protection & SmartDefense service; Windows 2000/XP users also get spy site blocking, privacy protection, IM protection, email security, & parental control. CNet Editor’s Choice January 2007.

• ZoneAlarm Internet Security Suite 7.1, Davey Winder, PC Authority, November 27, 2007
• ZoneAlarm Security Suite 7.1 Adds Vista Support, Neil Rubenking, PC Magazine, June 13, 2007
• ZoneAlarm Internet Security Suite 7 [review], Davey Winder, PC Authority, April 23, 2007
• ZoneAlarm Internet Security Suite 2007 Review, Stephen Patrick, Pocket-lint UK, March 6, 2007
• Check Point ZoneAlarm Internet Security Suite 7.0, Narasu Rebbapragada, PC World, March 2, 2007
• ZoneAlarm Internet Security Suite 7, Neil Rubenking, PC Magazine, January 25, 2007
• CNet ZoneAlarm 7 review, Robert Vamosi, January 16, 2007 — Editor’s Choice

Kaspersky Internet Security 7.0  features intrusion protection, anti-virus, personal firewall, anti-spyware, anti-spam, and blocks auto dialers, ads and pop-ups.

• Kaspersky Internet Security 7.0, Neil Rubenking, PC Magazine, August 1, 2007
• Preview: Kaspersky Internet Security 7.0, Roger Gann, PC Advisor UK, July 4, 2007
• Kaspersky Internet Security 6.0.2.6.1.4 - Review, Matousec, March 11, 2007

More Security Suites (in alpha order)

Agnitum Outpost Pro Security Suite — firewall, anti-virus/spyware, anti-spam, proactive monitor.

• Russian software provides practical security solution [Outpost Security Suite Pro 2008], Scott May, Columbia Tribune, April 22, 2008
• Outpost Security Suite Pro, Neil Rubenking, PC Magazine, May 24, 2007

Aluria Security Center — Firewall, anti-virus, anti-spyware, and anti-spam. Also available as the Earthlink Protection Control Center which is free if Earthlink is your ISP or $5 per month or $48 per year if it is not your ISP.

• Security Center 1.2.15, Narasu Rebbapragada, PC World, May 20, 2006

AVG Internet Security — Firewall, antivirus, anti-spyware and anti-spam.

• Review: AVG Internet Security 8.0, Steve Ragan, The Tech Herald, April 30, 2008
• AVG Security Suite 8, Neil Rubenking, PC Magazine, March 19, 2008
• Review: AVG Internet Security 7.5, Simon Williams, Computeractive, January 10, 2007

Avira AntiVir Premium Security Suite

• Avira Premium Security Suite 8, Neil Rubenking, PC Magazine, April 24, 2008
• Avira AntiVir Premium Security Suite, Neil Rubenking, PC Magazine, May 14, 2007

BitDefender Total Security 2008 — Anti-virus, anti-spyware, firewall, parental control, spam filter

• BitDefender Total Security 2008, Neil Rubenking, PC Magazine, August 23, 2007
• Review: BidDefender Antivirus Plus v10 security suite,  Paul Lester, Personal Computer World, November 9, 2006
• BitDefender Internet Security 10, Davey Winder, PC Authority, November 6, 2006
• BitDefender Internet Security v10, Neil Rubenking, PC Magazine, October 24, 2006
• BitDefender Internet Security 10.0, Ursula Seymour, PC Advisor, September 21, 2006

Bullguard Internet Security Suite — Antivirus, firewall and storage

• Review: Bullguard Internet Security 8, Simon Williams, Computeractive, February 1, 2008
• BullGuard Internet Security 8.0, Neil Rubenking, PC Magazine, December 7, 2007
• Firewall for gamers: SteelSecurity, Security Hacks, May 14, 2007

Computer Associates eTrust Internet Security Suite

• Review: CA Internet Security Suite PLus 2008, Dave Thompson, Stuff, December 11, 2007
• CA Internet Security Suite Plus 2008, Roger Gann, PC Advisor, November 5, 2007
• CA Internet Security Suite Plus 2008, Neil Rubenking, PC Magazine, September 19, 2007
• CA Internet Security Suite 2007, Robert Vamosi, CNet, March 2, 2007

ESET Smart Security 3 includes firewall, anti-malware & anti-spam.

• ESET Smart Security 3.0, Neil Rubenking, PC Magazine, November 9, 2007

eEye Digital Security Blink Personal Edition freeware includes firewall, anti-malware, zero-day protection, intrusion prevention, patch tracker…

• Blink Personal Edition, Robert Vamosi, CNet, April 9, 2007

F-Secure Internet Security 2008 – Anti-virus, firewall, anti-spam, anti-spyware & parental controls

• F-Secure Client Security 7.1, Matthew Sarrel, PC Magazine, January 28, 2008
• F-Secure Internet Security 2008, Neil Rubenking, PC Magazine, October 9, 2007
• F-Secure Internet Security 2007, Dan Sippy, TechTree, March 11, 2007
• Review: F-Secure Internet Security 2007, Simon Williams, Computer Active, January 11, 2007

Iolo System Mechanic Pro includes Panda anti-virus and firewall, SpyHunter anti-spyware, a popup stopper and tools for optimization, PC fix up, system cleanup and maintenance as well as search and recover files, system shield (secure delete), and drive scrubber (wipe entire disk).

• Iolo System Mechanic Pro 7.5, Jon Jacobi, PC World, March 21, 2008
• Meet your PC’s new best friend, Noah Matthews, Post Bulletin, February 7, 2008
• System Shield Internet Security, Neil Rubenking, PC Magazine, June 25, 2007
• System Mechanic 6 Professional, Barry Brenesal, CNet, February 2, 2006

Laplink PCdefense includes real-time protection against spyware and keyloggers, on-demand scanning for malware, disaster recovery, and repair of various system settings.

• Laplink PCDefense, Robert Vamosi, CNet, May 11, 2006
• Review: Laplink PCdefense Security Suite, Jack Germain, NewsFactor, April 5, 2006
• Laplink PCdefense, Neil Rubenking, PC Magazine, February 15, 2006

McAfee Internet Security – Personal firewall, anti-virus, surf & chat room for kids, ad blocking, and private information safeguard.

• McAfee Internet Security Suite 2008 - complete package, Robert Vamosi, CNet, November 26, 2007
• McAfee Total Protection 2008, Neil Rubenking, PC Magazine, October 30, 2007
• Review: McAfee Total Protection 2007 internet security, Paul Lester, Computer Active, March 9, 2007
• CNet McAfee 2007 review, Robert Vamosi, January 17, 2007

Microsoft Windows Live OneCare — Firewall, anti-virus…

• Microsoft Windows Live OneCare 2.0, Narasu Rebbapragada, PC World, January 22, 2008
• Windows Live OneCare 2.0, Neil Rubenking, PC Magazine, December 5, 2007
• Microsoft’s OneCare 2.0 Adds Security, Convenience, Neil Rubenking, PC Magazine, November 15, 2007
• The Family Computer: Windows Live OneCare is worth a look, Calvin Ross, Napa Valley Register, June 12, 2007

 

MicroWorld eScan Internet Security Suite is $59 US for 1 PC for 1 year, antivirus, anti-spyware, anti-adware, parental control, anti-spam, pop up blocker, privacy clean up.Norman Security Suite — Firewall, antivirus, parental controls…

 

• Norman Security Suite 7, Neil Rubenking, PC Magazine, February 15, 2008

Panda Platinum Internet Security — Antivirus, firewall, blocks spam, privacy protection, web content filtering, anti-spyware, PC security diagnosis and repair, and automatic updates.

• Practically Networked review, Aaron Weiss, December 11, 2007
• Panda Internet Security 2008 - PC Review, Stephen Patrick, Pocket-Lint, October 16, 2007
• Panda Internet Security 2008, Neil Rubenking, PC Magazine, August 31, 2007
• Review: Panda Platinum 2007, Simon Williams, Computeractive, January 2, 2007

PCLive — Freeware version includes antivirus, antispyware, popup blocker & personal firewall; $5 per month fee will add [when available] diskeeper, parental controls, & 24/7 technical support.

• PCLive Offered As Free Internet Security Suite, Robert Vamosi, Webware, October 15, 2007
• PCLive Debuts Free Security Suite, Mark Hachman, AppScout, October 15, 2007

PC Tools Internet Security 2008 — Includes anti-spyware, antivirus, firewall and spam protection.

Preventon Secure Internet Desktop — The standard version includes firewall, antivirus and parental contro. The Pro version adds anti-spyware and anti-dialer.

• Preventon Secure Internet Desktop, Steve Gold, SC Magazine, September 1, 2003

Steganos Internet Security 2006 — Personal firewall & anti-virus (from Kaspersky Labs), anti-spyware (from Webroot), anti-spam, anti-dialer and more.

• Steganos updates its software, Internet Security 2007, Amber Maitland, Pocket-Lint UK, November 7, 2006
• Steganos Internet Security 2006: Internet Protection from the Security Specialists, Wayne Kawamoto, WinPlanet, January 5, 2006

Trend Micro Internet Security — Personal firewall, antivirus, spyware protection, fraud defense, wireless network monitoring, home network control, vulnerability assessment, parental controls and Trend Secure services.

• Review: Trend Micro Internet Security 2008, Ciff Joseph, Computeractive, February 2, 2008
• Practically Networked review, Wayne Kawamoto, December 18, 2007
• Trend Micro Internet Security Pro: A One-Box-Fits-All Solution? Rafael Hernandez, eSecurityPlanet, November 19, 2007
• Trend Micro Internet Security Pro 2008, Neil Rubenking, PC Magazine, October 15, 2007

VCOM SystemSuite (formerly OnTrack) with AutoUpdate, Fix-It Utilities, NetDefense (Sygate Firewall), VirusScanner Pro (Trend Micro PC-cillin), CrashProof, EasyUninstall, Crisis Center, DataEraser Personal Edition & PowerDesk Pro.

• Big deal utility [SystemSuite 5], Bob & Joy Schwabach, SacBee, March 16, 2004

Webroot AntiVirus with AntiSpyware & Firewall

• Webroot delivers real-time defense against malicious code [Antivirus with Antispyware and Firewall v. 5.5], Keith Schultz, Infoworld, January 3, 2008

• PC Magazine review, Neil Rubenking, November 8, 2007

Utility Suites

Comparative Reviews

• Suite Deals, Smart Computing, March 2007 — System Suite 7 Professional, WinCleaner Complete PC Care 10, System Mechanic 7 Professional, and Norton SystemWorks Premiere
• The Trouble-Free PC, Lincoln Spector, PC World, January 5, 2004

Iolo System Mechanic Pro is a security and utility suite; see description and reviews in the security suite section above.

Norton SystemWorks, Symantec, with LiveUpdate, AntiVirus, Utilities, CleanSweep, GoBack & Web Cleanup.

• Norton Systemworks 2005 Premier review, Barry Brenesal, CNet, May 4, 2005

VCOM System Suite (formerly OnTrack) is a security and utility suite; see description and reviews in the security suite section above.

WinCleaner Complete PC Care by Business Logic is a security and utility suite

• Computer Power User review, Serdar Yegulalp, January 2006
• Vnunet review, Paul Monckton, Personal Computer World, August 2005

Utility Software Resource Sites — Freeware, Shareware & Free-Trial

• CNet Download.com
• PC Magazine Utility Downloads
• PC World Utility Downloads
• SnapFiles (formerly WebAttack)